Terms of Service

1. Acceptance of the Terms

By browsing our website, requesting a quote, completing a form, creating an account, or engaging any of our Services, you represent that you have read, understood and agreed to be bound by these Terms and by our Privacy Policy.

If you do not agree to these Terms, you must refrain from using the website and the Services.

2. Description of the Services

CLOUDPAGE LLC provides IT support, server installation, network engineering, cloud migration, cybersecurity, computer and laptop repair, AI-powered business solutions, and web design and development services.

The specific scope, deliverables, timelines and fees of each service will be defined in writing in proposals, work orders or separate agreements executed between the Client and CLOUDPAGE LLC.

3. Account Registration and Security

Some Services (such as the support ticket system and the client area) require you to create an account. You must provide accurate and current information and keep your access credentials confidential.

You are responsible for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your credentials.

4. Client Obligations

The Client agrees to provide reasonable access to its systems, equipment and facilities when necessary for the delivery of the Services, as well as accurate and timely technical information.

The Client is responsible for maintaining third-party software licenses, connectivity contracts, and any legal obligations applicable to its operation.

The Client must comply with our Prohibited Use policies and security guidelines at all times.

5. Fees and Payment

Fees for the Services are set out in the applicable proposal or work order. Payments will be made according to the agreed billing terms unless otherwise stated in writing.

Managed service or subscription fees are recurring and will be billed monthly or annually as agreed, until the agreement is terminated as provided herein.

Late payments may result in suspension of the Services. Refunds are governed by our Refund Policy.

6. Intellectual Property

Unless otherwise agreed in writing, all material, methodology, code, configurations, documentation, tools and know-how developed or used by CLOUDPAGE LLC to deliver the Services are and will remain the property of CLOUDPAGE LLC.

For web development or software solution projects, ownership of the final delivered product will transfer to the Client only when full payment has been made and as set forth in the applicable agreement or license.

The Client may not copy, modify, distribute or resell CLOUDPAGE LLC solutions without prior written authorization.

7. Artificial Intelligence Generated Content

Some of our AI business solutions may generate content, recommendations or automations using artificial intelligence models.

AI-generated content is provided for assistance and optimization purposes. CLOUDPAGE LLC does not warrant that such content is free from errors, bias or inaccuracies and will not be liable for the Client's use of such outputs.

The Client is responsible for validating, reviewing and owning decisions based on AI-generated results in accordance with applicable law, including data protection and intellectual property laws.

8. Third-Party Services and External Links

Our website and Services may reference or link to third-party services, products or websites (for example, cloud providers, payment gateways or software tools).

We do not control or assume responsibility for such third parties. The use of any third-party service is governed by that third party's terms and policies, and CLOUDPAGE LLC disclaims all liability arising from such services.

9. Disclaimer of Warranties

Except as expressly set forth in a signed proposal, the Services are provided "as is" and "as available", without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

CLOUDPAGE LLC does not warrant that the website or Services will be free of errors, interruptions or malware, or that results will be uninterrupted or free of data loss.

10. Limitation of Liability

To the maximum extent permitted by law, CLOUDPAGE LLC shall not be liable to the Client or any third party for indirect, incidental, special, consequential or punitive damages, or for loss of profits, data, revenue, goodwill or opportunities, arising from the use of or inability to use the Services.

The total aggregate liability of CLOUDPAGE LLC for all claims relating to the Services shall be limited to the total amount paid by the Client to CLOUDPAGE LLC during the twelve (12) months preceding the claim.

Nothing in these Terms shall exclude or limit liability that cannot be excluded or limited under applicable law.

11. Indemnification

The Client agrees to defend, indemnify and hold harmless CLOUDPAGE LLC, its affiliates, officers, employees and agents from any claim, damage, liability, cost or expense (including reasonable legal fees) arising from the Client's use of the Services, its breach of these Terms, or its violation of third-party rights.

12. Termination and Suspension

Either party may terminate a services agreement in accordance with the cancellation terms agreed in the proposal or work order.

CLOUDPAGE LLC may suspend or terminate access to the website, accounts or the Services if the Client breaches these Terms, if there is a security risk, or if required by law.

Provisions of these Terms that by their nature should survive termination (including intellectual property, indemnification, limitation of liability and governing law) will remain in effect.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without giving effect to its conflict of laws principles.

Any dispute arising out of these Terms shall be resolved exclusively in the competent state or federal courts located in Miami-Dade County, Florida, and the parties consent to the personal jurisdiction of such courts.

14. Changes to the Terms

CLOUDPAGE LLC may update these Terms at any time. The current version will be posted on this page with its update date.

Your continued use of the website or the Services after the posting of changes constitutes acceptance of the modified Terms.

15. Severability and Entire Agreement

If any provision of these Terms is held to be invalid or unenforceable, that provision will be reformed to the minimum extent necessary and the remaining provisions will continue in full force.

These Terms, together with the Privacy Policy and any signed proposal, constitute the entire agreement between the parties regarding the Services.

16. Contact

For any questions about these documents, write to info@cloudpage.us or call us at +1 (786) 234-6666. [Registered Address of CLOUDPAGE LLC]