Notice — Draft document. This document has been prepared as a template for review by qualified legal counsel and does not constitute legal advice. It should not be used as a binding legal instrument until reviewed and approved by a licensed attorney.
Privacy Policy
CLOUDPAGE LLC ("CLOUDPAGE", "we", "us") respects your privacy. This Privacy Policy explains what personal information we collect through the website cloudpage.us and our Services, how we use it, with whom we share it, and what rights you have over it.
1. Information We Collect
We collect information you provide directly, such as your name, email address, phone number, company, billing details, and the content of your messages, contact forms, project questionnaires and support tickets.
When you create an account or use our ticketing system, we collect the data necessary to manage the account and provide support.
We also automatically collect technical information, such as your IP address, browser type, operating system, pages visited and cookies, as detailed in our Cookie Policy.
2. How We Use the Information
We use your information to respond to your requests, prepare proposals, deliver the contracted Services, manage tickets and accounts, invoice, and communicate with you about the service.
We may use the information to improve our website and services, send you service communications and, with your consent, marketing or informational content.
- ▸Provisioning and management of the Services
- ▸Billing and payment management
- ▸Technical support and customer service
- ▸Compliance with legal obligations
- ▸Improving security and preventing fraud
3. Legal Basis for Processing
We process your personal data on the basis of your consent, the performance of a contract with you, compliance with legal obligations and, where applicable, CLOUDPAGE's legitimate interest in operating and improving its business.
You may withdraw your consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
4. Sharing of Information
We do not sell your personal data. We may share information with service providers that help us operate (for example, hosting, cloud infrastructure, email services, payment processing and analytics), always under confidentiality agreements and only for the purposes described.
We may disclose information when required by law, a court order or a competent authority, or to protect the rights, safety and property of CLOUDPAGE, its users or the public.
In the event of a reorganization, merger or sale of assets, information may be transferred as part of such transaction.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or disclosure, in accordance with our Security Policy.
However, no system is completely secure. We cannot guarantee the absolute security of information transmitted over the Internet.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy, comply with legal and accounting obligations, resolve disputes and enforce our agreements.
When retention ends, data is securely deleted or anonymized.
7. Your Rights
Depending on your jurisdiction (including California laws such as CCPA and EU/UK laws such as GDPR), you may have the right to access, correct, delete, restrict or object to the processing of your data, as well as data portability rights.
To exercise any of these rights, contact us at info@cloudpage.us. We will respond within applicable legal timeframes.
You may also lodge a complaint with the competent data protection authority if you believe your rights have been violated.
8. Children's Privacy
Our website and Services are directed to individuals over 18 years of age and to businesses. We do not knowingly collect personal information from children under 13.
If you become aware that a child has provided us with personal data, contact us so we can delete it.
9. International Transfers
Our data may be processed in the United States and, where applicable, in other countries where our service providers operate. By providing us with your data, you consent to such transfers.
Where international transfers involve jurisdictions with different legal protection, we will apply appropriate safeguards as required by law.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with their effective date.
If we make material changes, we will notify you through the website or by email when reasonably possible.
11. Contact
For any questions about these documents, write to info@cloudpage.us or call us at +1 (786) 234-6666. [Registered Address of CLOUDPAGE LLC]
This document is a draft prepared for legal review and does not constitute legal advice. Text in square brackets [ ] must be completed or verified by qualified legal counsel before final publication.